BETTER LIVING

CONSUMER ADVICE

WHAT ARE RETIREMENT VILLAGES?

 

In the Retirement Villages Act 1999 (the Act) - "A retirement village is premises where older members of the community or retired persons reside, or are to reside, in independent living units or serviced units, under a retirement village scheme."

Note:  Nursing homes, mobile home villages and caravan parks are not retirement villages under this ACT.

WHY IS THE LAW CHANGING?

The Retirement Villages Act 1988 has regulated the retirement village industry since 1989.  However, the industry has changed and developed over the last decade and a review of the legislation was needed to address changes affecting both consumers and operators.

The new legislation provides better clarity for both consumers and operators about their rights, responsibilities, on-going financial commitments and how to cost effectively deal with disputes.

WHEN WILL THE CHANGES HAPPEN?

The new changes are planned to be introduced from 1 July 2000.

HOW WILL THE NEW ACT HELP YOU?

Better Information

  • Operators of existing retirement village schemes must give each resident a written statement detailing changes as a result of the new Act to their residence contract.  This must be done within six months of commencement of the Act.   This does not mean that other changes can be made to an existing residence contract.
  • There is a new standardised format for the Public Information Document which operators must give all prospective residents.  This will make it easier for people to compare essential and significant features of different villages.
  • Details of mandatory funds established by the operator for the preservation of the village, plus details of the ingoing and ongoing resident's contributions are to be included in the Public Information Document.

MONEY MATTERS

  • The money you pay, which is called an "ingoing contribution" and includes the deposit, is kept in trust.  It will be held until settlement day or expiry of the 14-day cooling-off period, whichever comes last.
  • You will also have to pay into special Funds to maintain the standard of village facilities and services.  These Funds are required for both existing and future retirement village schemes.  They are called the Capital Replacement and Maintenance Reserve Funds.  The new Act outlines how these Funds are to be used and operated.
  • Quarterly Statements for the funds and Annual Reports of accounts for the village must be made available to residents.
  • The method of working out any exit fee must be included in the Public Information Document.

RESIDENT PARTICIPATION

Under the Act residents may:

  • establish a residents' committee.
  • make, change or revoke by-laws for the village through the residents' committee and in consultation with the operator.
  • request information on the Capital Replacement and Maintenance Reserve Funds from the operator.
  • participate in meetings to contribute to village processes.

MORE INFORMATION

Moving into a retirement village is a major financial commitment and lifestyle change.

You will sign a contract which is a legally binding document.  You have a period of 14 days known as a cooling off period.  During this time you can rescind the contract without any penalty.

Always seek advice from a number of trusted advisers.   These advisers may be your solicitor, accountant, financial adviser, family or doctor (health issues).